Location: Nairobi
Job type: Internship
Industry: Technology
Role type: IT Support
We are seeking an ICT Intern who will provide end-user helpdesk support, manage workstation setups, and troubleshoot hardware, software, and network issues while maintaining IT asset inventories and strict data security.
Education Requirements: Diploma or Degree in Information Technology, Computer Science, or a related field (recent graduates or final-year students are welcome).
Technical Skills: Strong technical and analytical abilities to troubleshoot hardware, software, and network issues effectively.
Communication & Support: Solid interpersonal skills to assist with helpdesk requests, workstation setups, and general ICT operations.
Data Integrity & Documentation: High attention to detail when managing equipment inventories/asset documentation and handling sensitive customer and financial data with confidentiality.
Key Areas of Focus: End-user support, network connectivity, cybersecurity awareness, data backup and recovery, and IT documentation.
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