Key skills: Front Desk Operations, Customer Service, Reservations, Check-in/Check-out
About this role
We're seeking Receptionists across retail, hospitality, and corporate settings. As a receptionist, you're expected to manage the front desk, handle visitor and caller inquiries, and keep day-to-day office operations running smoothly.
What You'll Do
Greet and welcome visitors, clients, and guests in a professional manner
Answer, screen, and direct incoming phone calls
Manage the front desk — sign-ins, deliveries, and inquiries
Schedule appointments and manage meeting room bookings
Handle incoming and outgoing mail/packages
Maintain a tidy and organized reception area
Provide basic administrative support (filing, data entry, correspondence)
Uphold the organization's brand image as the first point of contact
Who We're Looking For
Diploma/certificate in Business Administration, Front Office Management, or related field (or equivalent experience)
Prior receptionist/front-desk/customer service experience preferred
Excellent communication and interpersonal skills
Professional appearance and demeanor
Proficient in basic computer applications (MS Office, email, scheduling tools)
Well-organized, punctual, and able to multitask
How to apply
Review the application instructions for this Front Desk position at Jobs from Joby in Nairobi.