Hostess

As our Hostess, you will be the first and last point of contact for everyone walking through our doors, setting the tone for the entire F’east experience with a warm welcome, seamless seating management, and exceptional hospitality.

Key Responsibilities:

• Welcome guests warmly upon arrival, manage the host stand, and escort patrons to their tables with menus.
• Oversee table availability, floor flow, and reservations to maximize dining capacity while balancing server workloads.
• Provide accurate wait-time estimates during peak hours and maintain clear communication with waiting guests.
• Answer incoming phone calls to take reservations, handle general inquiries, and assist with special event bookings.
• Maintain a clean, organized entryway and host station while bidding departing guests a genuine farewell.

Requirements:

• Previous host or customer service experience in a busy restaurant or hospitality setting.
• Outstanding communication, poise, and interpersonal skills.
• Strong organizational ability with experience handling reservation management systems.